Call center : (028) 3766 3333

Privacy Policy

I. Purpose of information collection

Tan Australia Viet Production Trading Joint Stock Company understands the importance and respects the right to privacy of personal information ("Information") of website visitors. With the Information Security Policy will provide an overview to make the purpose of information collection transparent; scope and method of information collection; scope of use, objects to access, information storage time; third party links and products on the website; commitment to confidentiality of information; user rights and responsibilities; Information and contact methods are outlined in this Policy.

This policy is applied when users visit the website, that is, the user agrees to the terms that we set out in this Policy (including the additions, amendments from time to time. ).

Depending on the situation and actual security needs, Arti Milk may adjust this Policy so when visiting the website, users should regularly check the Policy Information for the latest updates.

II. Scope of using information

Arti Milk collects User Information mainly for the purpose of supporting and maintaining contact with Users such as:

1. Maintaining communication with users, answering questions of Users related to the Service of Arti Milk;

2. Send an open letter, thank you letter;

3. Notify users of promotional information, advertising or for direct marketing purposes.

4. Evaluating and analyzing markets, customers and services of Arti Milk.

5. Arti Milk collects Information for the purposes of improving Service quality such as:

a. Identify visitors, website of Arti Milk;

b. Analyzing and optimizing the website of Arti Milk;

6. Other content on which Arti Milk is allowed to use the Information is not contrary to law.

III. Scope of information collection

1. User information that Arti Milk will collect includes:

a) Full name;

b) Phone number;

c) Email;

d) Address;

2. For each, other specific collection purpose, from time to time Arti Milk may ask the user to provide some additional Information to ensure the user's own use or to ensure the connection between Arti. Milk and users are smooth and convenient.

3. For the scope of Information collection referred to in this Policy, users have the option of providing or refusing to provide Information to Arti Milk.

IV. Information storage time

Personal data of the user will be stored until there is a request to cancel from the customer. Remaining in all cases personal information of members will be kept confidential on the server of Website:

* Address of the unit that collects and manages personal information


Address: Lot 60, Street 2, Tan Tao Industrial Park, Tan Tao A Ward, Binh Tan District, Ho Chi Minh City

Phone: 02837 663 333


V. Means and tools for users to access and correct their personal data

- Users have the right to check, update, and adjust their personal information by themselves by logging into their account and editing personal information or asking the management board of website to do this.

- User has the right to send a complaint about the disclosure of personal information to a third party to the management board of website. Upon receiving these responses, the website management confirms the information, has the responsibility to answer the reason and guide users to recover and secure the information.

BECAUSE. Commitment to confidentiality of customer information

- Members' personal information on is committed to absolute confidentiality according to's personal information protection policy. The collection and use of each member's information can only be performed with the consent of that user, unless otherwise provided by law.

- Do not use, do not transfer, provide or disclose to any third party about the member's personal information without the consent of the member.

- In case the information server is attacked by hacker resulting in the loss of personal data, will be responsible for notifying the case to the investigating authorities for timely handling and notification. known tablets.

- Absolutely confidentiality of all online transaction information of members including digital invoice information in the secure data area of ​​

VII. The process of handling complaints related to personal information of customers

- Members on the page have the right to send complaints about matters related to personal information on to the website's administrator via:

Phone: 02837 663 333

Or email:

- When receiving complaint information, the website administrator is immediately responsible for checking the status of the complained user information, the cause and finding a way to fix it. In case of need, support services of companies on network security can be used.

- The website administrator is responsible for responding to the complainant about the complaint settlement results within 30 days from the date of receiving the complaint.

- In case the result of the complaint settlement shows that the error belongs to the website administrator, the website administrator must compensate the complainant for actual damage arising from the violation of information security commitments. individual customers.


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